Shift Lead
Job Description
The Shift Leader works alongside the General Manager to become proficient in all positions of restaurant and help oversee all operations at the restaurant. They shape the guest experience by maintaining the dining room’s appearance, training quality staff, and ensuring good customer service.
Job Requirements
Job Duties
- Assist in hiring for a restaurant’s bar and waitstaff. Front of house assistant manager must follow the hiring processes to meet the restaurant’s needs.
- Assist in the scheduling and training sessions of the servers, bartenders, & hosts
- Supervise upkeep of guest areas by directing staff to attend to messes or accidents.
- Assisting in cleanup is a critical responsibility in maintaining the guest experience.
- Assist in shift planning to ensuring each shift is properly staffed.
- Hours will vary and may include early mornings, late evenings, weekends and/or holidays.
- Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 50 pounds
Skills and Qualifications
- Proficiency with restaurant Point of sale systems
- Organizational skills, able to juggle many responsibilities at a time.
- Training experience to successfully support new team member onboarding is preferable.
- Customer service dedicated to improving the customer experience.
Benefits
What we offer
- Top Tier pay based on experience
- Comprehensive Training Program
- Balanced, Flexible Schedules
- NO Late Nights
- Casual Dress
- Fun, Upbeat Environment
- Growth opportunities for advancement with a growing company