To-go Specialist
Job Description
Focus on To-Go orders including carry out, call-ins, and delivery service through third-party delivery Essential Functions
This is a franchisee-owned location and the employer is RNR Niceville LLC
Employees are solely employed by the Franchisee (Employer) and the positions listed on this site are not intended to create or imply a joint employer relationship with Rock N Roll Sushi Holdings Inc. Franchisees (Employer) have the sole right and control over hiring, firing, scheduling, assigning, training, promoting, disciplining, and compensating of employees.
Job Requirements
- Greet guests upon entrance.
- Guide guests through menu and make recommendations.
- Anticipate guests’ needs.
- Handle complaints or problems with a positive attitude and in accordance with KMG standards. Ensure the guest experience exceeds expectations of the guest. 8. Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 50 pounds. Excellent verbal communication skills, with the ability to clearly communicate detailed information to guests, colleagues, and management. The ability to work well as part of a team is a must.
- Ability to read and interpret documents such as menus, orders and tickets, procedure manuals, and job instructions, etc.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to manage time effectively and prioritize tasks to meet deadlines. The ability to handle multiple priorities and work efficiently to turn out meals rapidly and focus on several orders and tables at the same time is a must.
- Ability to work a flexible schedule which will include mornings, evenings, nights, weekends, and holidays.
- Strong attention to detail and organizational skills with attention to cleanliness and safety.
- Ability to operate computer and computer software, to include Point of Sale system.
- Ability to maintain a patient demeaner with a friendly, guest-focused approach.
- Must have a strong understanding of safety practices.
- Ability to demonstrate responsible and trustworthy behavior.